Two months back we acquired the awful news that our twelve yr aged grandson were hit by a truck and killed. We required to get from PA to CA as quickly as you possibly can. It had been Thankagiving 7 days, the worst 7 days of the yr to journey by means of Hotwire, we were in a position to get reservations another early morning on American, not the airline on which we typically travel.
We obtained spherical vacation connecting flights by way of Charlotte from Boston to Aruba for eleven/28/2015. We compensated In addition for the “extra room†seating. No in which were being we informed that these “extra home†seats didn't offer a reclining possibility. After we arrived in Charlotte, we boarded flight 874 only to b informed with the Captain that he required to perform some “routine servicing†that might take a “couple of minutes†prior to we still left, because he “wouldn't be capable to leave Aruba in time†if he waited to obtain it accomplished finished there.
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I have generally been a faithful buyer to AA and do not believe that any of the clients should be handled On this manner!
PS I'd her around the return flight and it was evenm greater she life while in the Phillie area And that i lived in the exact same place for pair a long time so we had a dialogue about that .
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The flight crew automatixallu built me Test my bag Although thier had been various open overhead bins. See attached flight data. It could be great if they crew did bot saw it wasnt thier fault and dont blame them.
Another thing I couldn’t fully grasp is how your letter indicated that amounts for instant use would be honored In case the receipts were being distinct and legible. How could my $46 taxi experience in the Embassy Suites to Wal-Mart not be legible? I only been given plenty of to deal with my toiletries at Wal-Mart.
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Also, you will discover identification specifications within the airport mainly because it pertains to domestic airline journey. All shoppers age eighteen decades and older must present official photo identification right before boarding the aircraft.
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I was scheduled for any flight leaving Ronald Reagan Airport to Columbus International Airport right now, boarding at 2:forty two departing at three:50. Me and 3 Other folks , sitting down inside the assigned gate, by no means read the boarding announcement. After we realized persons were boarding went towards the gate and had been turned away. It absolutely was three:04 PM when we have been told this. Intellect you the gate just shut two minutes prior and we sat and viewed the plane front of us for an additional 20 minutes. Men and women were being nevertheless dropping off luggage and boarding the aircraft . When asked why we can easily’t board the airplane, we have been chastised by the personnel for not listening. The gate was crowded, and noisy. I can let you know we could not hear your staff members.
Worst Airline at any time?!?! Shed my luggage in Charlotte NC, February six just after supplying it (along with my spouse’s) to two attendants with the baggage belt for returning passengers. Hers came in on our flight, mine didn't. Now 11 times later on and immediately after acquiring passed through telephone hell and several really non caring people, I've had no Speak to from everyone. The typical respond to is “we remain attempting to Identify your baggageâ€. Their questionnaire and all sorts have been sent to Baggage Declare Office but nobody seriously appears to be interested in undertaking anything to alleviate their issues.